This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.vanabandhunaturals.com/

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER PAYMENT TYPES ACCEPTED]]), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wix to power our online store--you can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy?referralAdditionalInfo=realDeal. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors
The Site is not intended for individuals under the age of 18.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at customerservice@vanabandhu.com

1. This warranty is valid and binding only by retaining the invoice as proof of purchase of the product.

2. The warranty period is applicable as per the individual Product warranty terms calculated from the Date of Purchase.

3. The warranty is limited to repair/replacement of the same/similar Product design and quality

4. Product liability shall in no event exceed the MRP of the product

5. To claim the warranty service, please contact Customer Care through the phone number and contact email provided on this website or the product packaging.

6. If some defects cannot be rectified, at the sole discretion of Vanabandhu Naturals, the product may be replaced free of cost

7. In case the product variant or accessory is unavailable (discontinued or out-of-stock) when the claim for repair/replacement is made, Vanabandhu Naturals reserves the right to offer a replacement an alternate product or accessory as it may deem fit

8. The decision of Vanabndhu Naturals to repair/replace the product shall be final and conclusive for all purposes

9. All costs for transport and freight of the product to Vanabandhu Naturals will be borne by the customer.

10. Change of any accessory, not covered under warranty, shall be charged at full price

11. The product invoice must be produced and is a pre-requisite for processing any complaints during the warranty period, related to the product

12. Vanabandhu Naturals does not offer any warranties against deterioration of the product due to wear and tear, damage due to use of chemicals or corrosion, customer mishandling, tampering or improper usage against the instruction in the user manual, Act of God, Electrical

13. This warranty shall be void if the customer approaches any third party to rectify the defect relating to Vanabandhu Naturals product for whatsoever reasons

14. Please read the “Use and Care” instruction manual carefully with regards to storage and use conditions, before using the product. This warranty shall be void in case the product is not used as per the instruction manual

15. Disputes, if any, shall be subject to the jurisdiction of courts of Coimbatore, Tamil Nadu, India.

Information You Can Access

Examples of information you can access easily at goaffpro.com include: up-to-date information regarding recent affiliate orders; personal information (including name, e-mail, password, communications and personalised preferences); payment settings; e-mail notification settings; and Your Profile.

Grievance Officer

Please find below the details of the grievance officer:

Name: Aman Kumar

Email: customerservice@vanabandhu.com